Frequently Asked Questions | Smile Magic Richardson
ABOUT OUR RICHARDSON OFFICE
About Our Richardson Office
Smile Magic Richardson is at 1332 S Plano Rd, Ste 530, Richardson, TX 75081. We are on Plano Road a few minutes from US-75 and in the heart of Richardson. Easy access from US-75 and the President George Bush Turnpike, with free parking on site. If you are new to the area, the City of Richardson is a good way to get to know the community.
Every age. We see infants for first dental visits, children, teens, adults, and seniors, all in the same office with the same dentists. It is what makes us a true family practice.
We are family dentists who are experienced and wonderful with children, not board-certified pediatric specialists. For most families, that is exactly what they need, and it means the same office can care for everyone, from your kids to your grandparents. Learn more on our children's dentistry page.
Our office was designed with children in mind. There is Draw Alive VR, an Arcade, and Video Games to make the wait fun. Paired with our gentle dentist, it helps even nervous kids relax. See our children's dentistry page for more.
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APPOINTMENTS
Booking Your Appointment
How do I book a first appointment at the Richardson office?
What should I bring to my first visit?
How long will my first appointment take?
Can I be seen the same day for an emergency?
INSURANCE & PAYMENT IN RICHARDSON
Insurance and Payment Options
We accept most major dental insurance plans, including Medicaid and CHIP. Bring your card to your first visit and we will verify your benefits before any treatment. Not sure whether your plan is in-network? Call (972) 703-9118 and the front desk will confirm before you book. Our about page has the full list of accepted plans.
No problem at all. We offer a dental savings plan through Total Smile Club that includes two exams and X-rays per year, plus up to 30% off dental care all year long. It is a simple way to keep your family's care affordable without traditional insurance. Ask our front desk, or learn more on our about page.
Yes, depending on your specific plan. We work with Texas Medicaid and CHIP. Call (972) 703-9118 with your plan name and the front desk will verify before you book.
BRINGING THE FAMILY TO RICHARDSON
Bringing the Family
How do you coordinate appointments for a large family?
Tell the front desk how many people, what ages, and any special needs (a child who is nervous, a senior with mobility considerations) when you book. We can often run family members in parallel, schedule back-to-back, or split into two visits if that is easier on you. Worst case, we get the whole household done in two trips instead of four.
How often should my family visit the dentist?
For most people, every six months for a cleaning and exam, the interval the American Dental Association recommends for most patients. Regular visits are the simplest way to catch small problems before they become big ones. We will let you know if anyone in your family needs a different schedule.
Do you offer sedation for anxious patients?
Yes. We offer multiple sedation options to keep visits comfortable for nervous kids and adults alike. Ask our team what fits your situation best.
Is parking available at the Richardson office?
Yes. Free parking is available on site, right in front of the office, with additional parking on South Plano Road. The office has ground-floor access with no stairs to the entrance.
STILL HAVE QUESTIONS?
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Serving Richardson, TX
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